Location: International House, Colchester, CO3 0LE

Hours: Full - Time Nights - 42 hours per week (Monday to Sunday, alternating weekends, rota basis)

Pay: £12.71 – £13.21 per hour (depending on qualifications)

Please note we do not provide sponsorship.

About the Service

International House is a 12 -bed Supported Living service supporting adult female and males with complex mental health needs and autism. The service provides a safe, structured and person-centred environment where individuals are supported to build independence, develop daily living skills, and achieve their personal goals. People we support enjoy a range of activities within the service and in the community, including cafes, shopping, arts & crafts and community outings, helping them to stay engaged, active and connected.

Female only

Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

About the Role

As a Support Worker, you’ll support adults with complex mental health conditions in a residential service with multidisciplinary team input and support. The service will provide intensive short-term support to individuals with complex needs and challenging behaviours including personal care.

You’ll:

• Support individuals to manage their mental health and wellbeing

• Encourage independence and help people achieve personal goals

• Build positive, trusting relationships

• Support daily routines, appointments, and community activities

• Provide practical and emotional support in a person-centred way

• Follow clear processes and individual care plans to ensure we provide safe and consistent support

What You’ll Get

• 5.6 weeks annual leave

• Access to our exclusive ivolve extra discounts platform

• Your birthday off following a qualifying period

• Weekly lotto draws winning cash prizes

• Scratch card prizes for reward and recognition

• Flexible working patterns

• Development opportunities through our internally run academies

• Yearly colleague awards and recognition events

• Salary advance scheme (after a qualifying period)

Pay Structure

• Entry Level – £12.71 per hour

• NVQ Level 2 completed – £12.96 per hour

• NVQ Level 3 completed – £13.21 per hour

What We’re Looking For

Essential 

• A calm, caring and resilient approach

• Passion for supporting people with mental health needs

• Ability to build trust and maintain professional boundaries

• Willingness to learn and develop

Desirable:

• NVQ Level 2 (or above) in Social Care or Mental Health

• Experience in a mental health or support setting

• Basic IT skills

Make a Real Difference Every Day

We’re one of the UK’s leading adult social care providers and we’re growing fast. Our mission is simple: to support people with mental health needs to live stable, independent and meaningful lives.

Proudly recognised by The Sunday Times Best Places to Work for three consecutive years, and winners of the 2026 Health and Social Care Industry Award, we’ve built a culture where people can thrive every day.

Ready to support recovery and make a lasting difference? Apply today and be part of something meaningful.

COLCSP