Job Title: Deputy Manager 

Location: Bridlington, East Riding of Yorkshire, YO16 7PE 

Hours: Full-time, 37.5 hours per week (Monday to Friday, 9am–5pm)

Salary: Up to £28,000 per annum (dependent on experience) 

Service Rating: CQC Outstanding

We’re here to support people to flourish in a place they call home.

As one of the UK’s leading adult social care providers, we support over 1,300 people with the help of 4,000 passionate colleagues. At our Bridlington service, rated CQC Outstanding, we specialise in supporting adults with Prader-Willi Syndrome and complex needs. We focus on co-production, empowering those we support to lead meaningful, fulfilling lives in a safe, supportive environment.

Our service is located in a vibrant residential area with excellent facilities nearby and close access to the beach, local college, and strong community links.

Role Overview:

As Deputy Manager, you’ll play a vital leadership role in delivering high-quality, person-led care for adults with complex mental health needs. Supporting the Registered Manager, you will help oversee daily operations, lead a team of care staff, and ensure the wellbeing, dignity, and development of each individual we support. You will act as a positive role model and a key point of contact for colleagues, professionals, and families.

Key Responsibilities:

Person-led Care:

• Support adults with complex mental health conditions and promote their recovery.
• Safeguard individuals and provide responsive, tailored support.
• Develop, review, and monitor person-centred care plans.
• Promote independence, life skills, and community integration.
• Support people to engage in education, employment, social activities, and holidays.
• Respond appropriately to mental health relapses or safeguarding concerns.

Team Leadership:

• Manage the service in the absence of the Registered Manager.
• Lead, coach and support a team of care professionals.
• Supervise team performance and complete staff appraisals.
• Contribute to rota planning, shift management, and staff attendance.
• Authorise timesheets and support disciplinary processes where needed.

Quality & Compliance:

• Conduct audits and ensure regulatory compliance.
• Promote safe, effective care practices in line with CQC standards.
• Administer medication and manage finances (following training).
• Maintain accurate records and documentation for internal and external use.

Service Development:

• Work with the team and individuals we support to continuously improve service delivery.
• Build strong relationships with families, health professionals, and community partners.
• Participate in service reviews and lead on improvement plans.

What We’re Looking For:

Essential:

• Experience working in mental health services.
• Ability to respond effectively to complex needs and safeguarding issues.
• Strong communication skills and partnership working with MDTs.
• Good general education and IT confidence.
• Understanding of relevant care regulations and safeguarding practices.
• Level 2 RQF in Health and Social Care.
• A commitment to person-led care, equality, and inclusion.

Desirable:

• RQF Level 3 or willingness to work towards it.
• Experience leading or supervising a care team.
• Training in fire safety, first aid, food hygiene, manual handling.
• Knowledge of Prader-Willi Syndrome and/or supporting individuals with dual diagnoses.

Why Work With Us?

We go beyond expectations for both our colleagues and the people we support. As part of our team, you’ll benefit from:

Wellbeing & Financial Rewards:

• 5.6 weeks annual leave.
• Colleague Lotto, prize-winning scratchcards, and loyalty rewards.
• Discounts on high street, gyms, supermarkets, and more.
• Blue Light Card and salary finance support.
• Mileage reimbursements.

Career Development:

• Structured training pathways and apprenticeships.
• Specialist courses in Autism, Dementia, and Mental Health.
• Opportunities for internal progression and leadership development.
• Support with professional membership fees.

Recognition:

• Named in The Sunday Times Best Places to Work 2024.
• “Hero Awards” celebrating outstanding contributions.

Ready to Make a Real Difference?

If you’re a compassionate, resilient leader ready to help people flourish in a place they call home — we want to hear from you. Join a service rated Outstanding and a team that truly cares.

INDM