Deputy Manager (Colchester)

Posted 15 May 2024
Salary £26,989 per annum
LocationColchester
Business Area Operations
Reference026971
Closing Date 15 June 2024
Contact Email taiye.makanjuola@ivolvecare.net

Job description

Vacancy Location: Maldon Road, Colchester (CO3 3AX) 

Salary: £26,980 per annum 

Sponsorship: This service does not provide support for Sponsorship at this time 

 We’re here to support people to flourish in a place they call home.

We’re one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. 

Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together. 

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day. 

 

This role is for our new Mental Health Service for complex needs. The service is currently undergoing a full refurbishment and will be a brand-new provision in the Essex area. 

The service will support adults with complex mental health conditions in a residential service with multidisciplinary team input and support. The service will provide intensive short-term support to individuals with complex presentations and chaotic behaviours including personal care where required.  

 

Role Overview

Person-led Care 

  • You’ll support adults with complex mental health conditions 
  • You’ll support and respond to mental health needs promoting recovery 
  • You’ll support the team to safeguard those we support and help to prevent relapse 
  • You’ll support them to flourish in a place they call home. You’ll empower the people we support to be ambitious and live fulfilled lives. 
  • You’ll give high-quality support tailored to people’s needs. 
  • You’ll be a leader of one of our teams, inspiring them to be the best they can be. 
  • You’ll manage the service when the manager is away, creating a culture that allows for learning and fun. 
  • You will carry out audits for the Registered Manager and make sure any feedback and improvements are carried out. 
  • And of course, you’ll follow our procedures, so we give consistent, safe and reliable care and support. 
  • Our approach is all about co-production with the people we support. So you’ll work with them to design and plan things and create the best experiences together. You’ll build and nourish relationships. 
  • Each person has a care plan that you’ll help to create and monitor to ensure safe practices. You’ll make sure you understand individual needs so that person-led care is at the heart of what you do. 
  • You’ll help the people we support to develop life skills, make choices and reach their potential for independence. Help them to feel included in the community. 
  • Support people to join in with social, leisure, educational and employment activities. Help them to enjoy holidays and day trips. 
  • Communicate in a clear and suitable way. 

Great Planning & Leadership 

  • Organise and coordinate the assessment of care plans to make sure they meet the needs of the people we support. 
  • Organise the team so that tasks are completed. Supervising them formally when asked by your manager. 
  • Assess and support your team so we deliver brilliant quality every day. 
  • Solve problems and delegate tasks, so we run our service effectively. 
  • You’ll process finances and manage medication orders. 
  • Check people are getting involved and enjoying their activity plans. 
  • Coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs 
  • Manage attendance, annual leave and absences. Authorise time sheets. 
  • Plan rotas to meet service standards. 
  • Work with your manager if there are any challenges for cover, attendance, or conduct 
  • Follow disciplinary procedures with fairness. 

Deliver Great Standards 

  • Provide personal care including support with continence needs; health and medication needs; handling personal possessions; finances and documents; shopping. Help them to have good levels of personal and environmental hygiene. 
  • Make sure all medical needs are met and help people to advocate their own needs and wishes. 
  • Make sure the environment is safe and secure. Promote dignity. 
  • Manage behaviours using our strategies and procedures set out in the care plans, and review these regularly. 
  • Have the highest integrity when you deal with personal and financial affairs. 
  • Look after people’s personal property and clothing, reporting any extra needs to your manager. 
  • Maintaining financial records 
  • Cleaning and maintaining equipment 
  • Report accidents or infectious illnesses for you or a person we support immediately 
  • Report any faulty appliances, damaged furniture, equipment, or any potential hazard. 
  • After training - administer medication. Deal with medical emergencies appropriately 
  • Act as brand ambassadors for the organisation. 

Work as a Team 

  • Review care plans and other documentation as required by the company of governing bodies. 
  • Keep information records to share with approved people so that we deliver joined-up care. 
  • Work with health professionals and other authorities. 
  • Close working with local MDT and across partner organisations 
  • Take responsibility for running a shift in the absence of senior colleagues. 
  • Lead team reviews of service delivery standards. 
  • Protect the people we support from abuse by following our safeguarding policies. 
  • Complete training and create a plan to continue to improve your knowledge and skills. 
  • Share domestic tasks to help with the overall running of the service. 
  • Share responsibility for shopping and meal prep, involving people as part of their care plan. 
  • Communicate in a clear, professional, and respectful way. 

Some outcomes you will be working towards in the service are: 

  • People have good physical and mental health. 
  • Individuals with mental health needs recover to the point that they can live independently or achieve their maximum level of independence and live a meaningful life as defined by them within their support plan.
  • Individuals are supported to maximise their potential in Education and Employment
  • Individuals can access social networks and feel a connection to their local community or the community they want to be part of
  • Individuals are supported to determine and achieve their outcomes.

 

 If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you.

The main skills and experience for this role. 

Essential 

  • You have experience of working in mental health services with a variety of needs
  • Able to respond appropriately to mental health relapse and safeguarding concerns
  • Good partnership working across Multi-disciplinary teams
  • Flexible – able to work in a shift pattern Monday to Sunday and on shift with support workers
  • Resilient – able to work in complex environments
  • Skilled at promoting recovery, independence and social inclusion
  • Excellent communicator with both the people we support and stakeholders
  • Good general education. 
  • Confident IT user. 
  • Knowledge of the regulatory frameworks. 
  • Satisfactory Police Check and check against the ISA List (where applicable). 
  • Honesty, reliability, trustworthiness and a passion to make   a difference. 
  • A commitment to undertake training and development  as required. 
  • Commitment to the aims and objectives of the service and   of Ivolve. 
  • Level 2 RQF in Health and Social Care. 

Desirable 

  • RQF Level 3 or above in social care (or must be willing to work towards and achieve minimum of Level 3 within a given timescale). 
  • Mandatory training qualifications e.g. fire safety, first aid, food hygiene, manual handling, and Health and Safety awareness. 
  • Knowledge and commitment regarding Equal Opportunities. 

How We Support You  

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. 

And there is a £300 refer a friend scheme too. 

Industry-leading recognition 

  • Colleague Lotto – giving everyone the opportunity to win great cash prizes. 
  • Prize winning Scratchcards aligned with values in action! 
  • We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards. 
  • Loyalty Scheme recognising colleagues at work anniversaries. 

 

 Financial Wellbeing 

  • Discounts include high street, supermarkets, flash sales, gym memberships and more. 
  • Blue Light discount programme, funded by us. 
  • Salary Finance scheme for lower cost loans and to save for special occasions or rainy days. 
  • Government mileage rates if you need to travel. 

 

Training and development to reach your potential 

  • Learning journey that grows with you to reach care worker standards. 
  • Specialist skills training including Autism, Dementia and Mental Health. 
  • Career pathways that include flexible apprenticeships and nationally recognised qualifications. 
  • Cover the cost of relevant professional memberships. 

 

 INDTA