Job Title: Digital Learning Partner

Vacancy Location:  Remote (With travel across our services)

Shifts: Full-time, 37.5 hours per week

Pay Rate: £30'000 Per Annum

Who We Are

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 4,000 colleagues supporting 1,300 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024’.

And we’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

Role Overview

As a Digital Learning Partner, you will engage with the Learning Experience Manager to design, develop and create high quality learning for digital skills and systems. Your primary focus will be to support ivolve’s transformational digital strategy & digital skills agenda. The Digital Learning Partner will provide training support for ivolve’s digital transformation projects, ensuring that systems are fully integrated, adopted and maintained into the future.

Your Responsibilities

• Design, develop and deliver engaging, high quality learning materials conveying technical information in a way that’s easily understood by non-technical colleagues.
• Provide digital skills support to regional hubs and homes via different methods of delivery e.g face-to-face sessions, individual coaching, remote video / online training and post training support.
• Engage with digital transformation projects and act as the subject matter expert on various aspects of digital training and engage in both internal and external meetings to discuss ivolve’s digital requirements.
• Drive continuous improvement initiatives, evaluate and monitor learner feedback and implement changes to training to maintain high quality learning offering and enhance the use of technology and digital skills.
• Understand the specific needs and objectives of our services to deliver a digital learning plan within the organisation, identifying these and trends and feeding back to IT, where appropriate.
• Provide guidance and training to business stakeholders on the effective use of digital skills and systems.
• Create and maintain comprehensive learning materials and documentation for IT systems, updating and embedding new features where appropriate.
• The role will involve travel across a designated division/ region with national travel as and when required. Overnights stays will also be required.

The Main Skills and Experience Required:

• Experience of delivering digital systems training from inception to implementation and business as usual, ideally within a healthcare setting

• Experience in being involved in large scale digital projects across multiple sites

• Demonstrable experience in delivering training

• Excellent written & communication skills

• Keen sense of customer satisfaction for internal stakeholders and wider workforce

• Ability to work towards tight deadlines and KPIs

• Ability to work well within a team

• Able to work under own initiative

• Keen eye for detail and design

• Keep up to date with digital learning trends and project delivery methods

• Skilled in computer applications including Word, Excel, Teams, PowerPoint, Outlook

How we will support you

W go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.

Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

Industry-leading recognition

• Colleague Lotto – giving everyone the opportunity to win great cash prizes.
• Prize winning Scratchcards aligned with values in action!
• We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

• Award-winning App for news and info.
• Internal social media.
• Team communities.

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel.

Emotional Wellbeing

• Free wellbeing App.
• Practical advice covering things like consumer rights, anxiety, childcare and more.

Training and development to reach your potential

• Learning journey that grows with you to reach care worker standards.
• Specialist skills training including Autism, Dementia and Mental Health.
• Career pathways that include flexible apprenticeships and nationally recognised qualifications.
• Cover the cost of relevant professional memberships.

5 more reasons to work with ivolve

1.       Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.

2.       There’s a great energy across the business and a strong sense of teamwork.

3.       Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.       We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.

5.       We build and nourish relationships with the people we support.

INDF