Job Title: Employee Relations Advisor

Location: Remote (With occasional travel across Derbyshire and Yorkshire)

Salary: Competitive

Our Values

Our values reflect us all and they’re at the heart of the way we do things. Our colleagues are passionate, kind, and resilient, and they go the extra mile for the people we support and each other. If living our values every day is you, and you are an experienced HR practitioner with strong case management experience, willing to get stuck in and drive our standards to make a difference, then you should join our team.

Role Overview

An amazing opportunity to join the People Service Team at ivolve! This is a newly created role that presents the opportunity to really make a difference; to shape and mould the way we approach our internal ER activity. You’ll be supported by an ER Governance Manager who has a strong background in employment law knowledge. You’ll be confident operating autonomously within a great internal support network. You will have a high level of employment law knowledge and significant & demonstrable experience of its practical application in complex case management. ER management and employment law will be your niche, your specialism; and you’ll be passionate about delivering consistent and compliant ER outcomes. With this being a newly created role, you’ll need to remain fluid and open-minded to change as we develop the remit to support the needs of the business and ultimately, everything we do will drive a positive impact for the people we support.

Your Responsibilities

• Take the lead on Employee Relations case matters aligned to our operating regions. You’ll be the subject matter expert (SME) for the end-to-end people ownership of all non-transactional Employee Relations case activities (e.g., conduct, performance, grievance, sickness, and multifaceted cases).
• Coach and support managers to deliver against standards across a broad spectrum of People Employee Relations matters.
• Ensure activity outcomes are consistent and in line with our standard and assurance processes.
• Lead and support lessons learned activities.
• Be accountable for all case-related administration, including all standard issue letters.
• Prepare, analyse, and report metrics, identifying trends and improvements.
• Support the ER Governance Manager to deliver across a broad range of activities including HR projects, policy management, and supporting bespoke training.

The Main Skills and Experience for This Role

Essential

• CIPD qualified to or studying for level 5 (or equivalent skills).
• Ability to establish credibility and drive excellence with persuasive communication skills.
• Good judgement, decision-making, and conflict management.
• Honesty, reliability, trustworthiness, and a passion to make a difference.
• Demonstrable complex case management experience.
• Curious; you’ll ask questions and dig deep to form an understanding even when this could be uncomfortable or in the face of adversity.
• Not afraid to challenge in a constructive way when needed.
• Organised, structured, and able to manage your time effectively; ability to juggle multiple and conflicting priorities.
• Process-driven, practical, and level-headed.
• Supportive and educational nature, to develop internal awareness and capability of ER policy, process, and approach.
• Ability to quickly and positively establish yourself with your key stakeholders; the true art of forming effective working relationships and encouraging collaborative working.

Our Promise to You

Support You We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays, and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

We Provide:

Industry-leading Recognition

• Colleague Lotto – giving everyone the opportunity to win great cash prizes.
• Prize-winning Scratchcards aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

• Award-winning App for news and info.
• Internal social media.
• Team communities.

Financial Wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships, and more.
• Blue Light discount programme, funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel.

Emotional Wellbeing

• Free wellbeing App.
• Practical advice covering things like consumer rights, anxiety, childcare, and more.

Training and Development to Reach Your Potential

• Learning journey that grows with you to reach care worker standards.
• Cover the cost of relevant professional memberships.

Five More Reasons to Work with Ivolve

1. Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.
2. There’s a great energy across the business and a strong sense of teamwork.
3. Very few jobs have such an impact on people’s lives – we bring joy to people every day.
4. We have a proud history; we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.
5. We build and nourish relationships with the people we support.

INDF