Health & Wellbeing Lead Nurse

Posted 20 November 2023
Salary Competitive
Business Area Clinical
Closing Date 30 January 2024
Contact Email

Job description

Job Title: Health & Wellbeing Lead Nurse

Location: Remote, Occasional Travel

Salary: Salay is Competitive Dependant on Experience.

Working Pattern: 37.5 hours per week

Sponsorship: Unfortunately we cannot provide support for Sponsorship at this time

Who We Are 

We’re here to support people to flourish in a place they call home. We’re one of the largest providers of adult social care with over 3,600 colleagues supporting 1,100 people. Our approach is all about activities and co-production with the people we support. We work with them to design and plan what we do – so we can create the best experiences together. We’re on a mission to benefit even more people with our uncompromising quality of care and support. It’s the professional expertise and passion of our team that makes us different. We genuinely care and we love supporting people to set and then reach their goals. Because every person deserves the very best experience – every day.

Role Overview

  • Reporting to the Head of Quality Governance you will lead on Health & Wellbeing Governance support within ivolve predominantly in regions 1, 2 & 3.
  • You will make sure you follow our Quality Framework and the ‘I’ statements that set out the way we deliver care and support.
  • You will provide support and guidance the regional operational teams as a subject matter expert in health & wellbeing to enable colleagues to provide excellent care and support to the people we support.
  • You will support Operational teams and Registered Managers in all aspects of health and clinical governance including providing advice and guidance in relation to the regulatory scope of practice and delegated healthcare tasks.
  • You will lead on the operational delivery of the Health & Clinical Concerns Pathway and act as the primary point of contact.
  • You will work to uphold Ivolve values and ensure this is demonstrated in all that we do, delivering our strategy and embracing change, taking responsibility for managing PBS resources and working positively with stakeholders.
  • You will assess and inform on work force development needs related to health and clinical care and support.
  • You will work closely with the Head of Quality Governance to support innovation, new ways of working and service delivery models to meet current and future needs of the people we support.
  • You will ensure you participate in continued professional development relevant to your role.
  • You will support the development and implementation of the ivolve health & clinical governance framework, making sure a progressive and adaptive approach to person-led is maintained.
  • You will ensure the people we support to have opportunities to promote good health and wellbeing and empower the people we support to be healthy and live fulfilled lives.

Person-led Care

  • Our approach is all about co-production with the people we support. You will work with the people we support to contribute to the development of a health and wellbeing framework.
  • You will ensure the people we support to have opportunities to promote good health and wellbeing and empower the people we support to be healthy and live fulfilled lives.
  • You will be responsible for the delivery of effective support, developing systems, processes, and practices to support health and wellbeing assessment and support planning.
  • You will participate in the review of Quality Audits to identify areas for improvement and contribute to sustained improvement in the health i statement.
  • You will increase awareness of national health improvement programmes and to provide advice and guidance to colleagues on maintaining good health and wellbeing for the people we support.

Specialist Skills: Deliver Great Standards

  • To work with Head of Quality Governance to develop monitoring objectives and outcomes across a range of health & clinical governance indicators.
  • To use knowledge and experience to guide colleagues toward best practice to promote optimal health and wellbeing in the people we support.
  • To provide health and clinical expertise to health & clinical governance groups such as infection prevention and control, medicines management and falls prevention.
  • Develop and maintain a database of health conditions.
  • Work in cooperation with the Learning and Development team as a subject matter expert to develop and deliver training programmes related to health & wellbeing.
  • Use quality data, reporting and metrics to identify themes and trends in health and clinical incidents.

Working as a team

  • You will support the regional Quality Leads and operational colleagues to maintain the regional Clinical Risk Registers and provide advice and guidance to mitigate and manage clinical risk.
  • Coaching and mentoring managers and colleagues to achieve outstanding care for the people we support.
  • Act as the point of contact to respond to and manage requests made through the Health & Clinical Concerns Pathway
  • Provide leadership and support in relation to interpreting and implementing the relevant best practice and regulatory frameworks in a person-led manner.
  • Work with operational teams to take corrective action and/or recognise innovation.
  • Lead on quality improvement in health & wellbeing through the development and monitoring of action plans.
  • Undertake independent investigations of key areas of health and well-being and act as a subject matter expert to provide support to managers undertaking internal reviews/ investigations.
  • Ensure effective partnership working with operational colleagues that supports implementation and change within individual services and the wider group. Identifying any operational barriers and supportive solutions to overcome this.

Professional Boundaries and Communication

  • To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by professional codes of conduct.
  • To engage regularly with the Head of Quality Governance and provide monthly updates on relevant team Key Performance Indicators and agreed outcomes.
  • Engage in regular clinical supervision.

The main skills and experience for this role


  • Registered Nurse (Part 1) with no restrictions on registration (ideally Adult General with mental health experience).
  • Evidence of ongoing professional development
  • Experience working as an operational manager delivering high-quality person-centred care.
  • Leading, managing and developing/coaching teams to deliver high-quality person-centred support.
  • Developing improvements plans and sustaining quality improvement.
  • Completing audits and utilising an evidence-based assessment to drive quality improvement.
  • Using data, reporting, and metrics to drive quality improvements.
  • Working in partnership with the people we support and their families/careers.
  • Writing support plans, risk assessments, leading review
  • Using information communication technologies effectively.
  • This role is hybrid remote with home working as a base and flexibility to travel long distances and overnight stays on occasion therefore a full clean driving licence and access to a car is required


  • A comprehensive understanding of regulation and contract compliance inspections and frameworks.
  • Developing/reviewing operating policies, processes, and procedures.
  • Research and/or clinical audit skills

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the team for you

How we will support you

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay and there is a £300 refer a friend scheme too.

Industry-Leading Recognition

  • Colleague Lotto – giving everyone the opportunity to win great cash prizes.
  • Prize winning Scratchcards aligned with values in action!
  • We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
  • Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

  • Award-winning App for news and info.
  • Internal social media.
  • Team communities.

 Financial Wellbeing

  • Discounts include high street, supermarkets, flash sales, gym memberships and more.
  • Blue Light discount programme, funded by us.
  • Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
  • Government mileage rates if you need to travel.

Emotional Wellbeing

  • Free wellbeing App.
  • Practical advice covering things like consumer rights, anxiety, childcare and more.

 Training and development to reach your potential

  • Learning journey that grows with you to reach care worker standards.
  • Specialist skills training including Autism, Dementia and Mental Health.
  • Career pathways that include flexible apprenticeships and nationally recognised qualifications.
  • Cover the cost of relevant professional memberships.

5 more reasons to work with Ivolve.

1.     Our people are pretty fabulous. We take pride and pleasure in helping others to flourish.

2.     There’s a great energy across the business and a strong sense of teamwork.

3.     Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.     We have a proud history, we’re a big organisation of over 3,600 colleagues supporting over 1,100 people.

5.     We build and nourish relationships with the people we support.