Location: Wakefield, West Yorkshire, WF1 5NF

Shifts: Full-time, 37.5 hours per week (Monday to Friday, 9am–5pm)

Salary: Up to £42,000 per annum (dependent on experience)

About Us

We are one of the largest adult social care providers in the UK, committed to delivering high-quality, person-centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services, we focus on inspiring people to achieve their goals and enhance their life experiences.

Recognised by The Sunday Times Best Places to Work 2024 & 2025, we foster a dynamic and inclusive environment where our colleagues thrive and grow.

Role Overview

As a Service Manager, you’ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders.

You’ll be responsible for overseeing the day-to-day management of our residential and supported living services in Wakefield, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.

Key Responsibilities

• Manage and oversee the day-to-day operations of the service
• Lead, inspire, and develop a dedicated team to provide high-quality care
• Ensure compliance with CQC regulations and internal policies
• Maintain positive relationships with stakeholders, including families and external professionals
• Manage budgets, staffing, and resources efficiently to ensure sustainable performance
• Foster a culture of continuous improvement and high standards of care
• Promote a person-centred approach, ensuring the people we support achieve their personal goals

What We’re Looking For

• Proven experience in a leadership/management role within social care
• Level 5 Diploma in Leadership for Health & Social Care or equivalent (or willingness to work towards it)
• Strong knowledge of CQC regulations and compliance requirements
• Excellent communication and interpersonal skills
• Demonstrated ability to manage budgets, resources, and performance effectively
• Passion for delivering person-centred care and fostering team development
• Full UK driving licence (desirable)

Why Join Us

At our organisation, you’ll have the chance to make a real difference in the lives of the people we support. We offer a competitive salary and a comprehensive benefits package, including:

• Up to £32,000 per annum (depending on experience)
• 25 days of annual leave + bank holidays and birthday off (after one year)
• Enhanced sickness pay and additional holiday days for length of service
• £300 referral bonus for recommending a friend
• Industry-leading training and development opportunities

If you’re an experienced and passionate leader with a commitment to delivering outstanding care, this is the perfect opportunity for you!

INDM