Team Leader (Horley)

Posted 02 July 2024
Salary £12.44 per hour
Business Area Support Services
Closing Date 02 August 2024
Contact Email

Job description

Vacancy Location: Horley, Surrey,  RH6 0AE

Shifts:  Full time - 37.5 hours per week (Monday to Sunday on a rota basis)

Pay Rate: £12.44 per hour.

Sponsorship: This service does not provide support for visa sponsorships


Why come join our team?

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.

Your birthday off with pay and there is a £300 refer a friend scheme too, plus lots of benefits and incentives- a great place to work!


We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.


About You

We are seeking a dynamic and experienced Team Leader to join our dedicated team.


Are you a kind, passionate and resilient?

Do you want to make a real difference in your work to the people we support?

Do you have the natural flair to lead, direct and support your colleagues?


First and foremost, you will provide support and care to the amazing people we support with a wide range of complex needs such as learning disabilities, autism, ABI and mental health needs.


As a Team Leader you will demonstrate a natural ability to motivate people and create and amazing place to work.


Role Responsibilities

  • Empowering the people we support to be ambitious and live fulfilled lives, supporting them to flourish in a place they call home.

  • Create, organise and monitor individual care plans to ensure safe practices. You’ll ensure you understand individual needs- person-led care is at the heart of what you do.

  • Provide personal care including support with health and medication needs, handling personal possessions, finances and documents, shopping.

  • Lead the team of support workers whilst on shift, providing guidance and support for our colleagues, inspiring them to be the best they can be.

  • Organise the team to ensure all tasks are completed. Solve problems and delegate tasks, coach the team to work in a way that demonstrates an understanding and commitment to the rights of people with complex needs.

  • Manage attendance, annual leave and absences. Authorise timesheets. Plan rotas to meet service standards.

  • Follow our procedures to ensure we give consistent, safe and reliable care and support.

  • Assess and support your team to deliver brilliant quality every day.

  • Process finances and manage medication orders.

Desirable skills and experience

  • RQF Level 2 or above in social care
  • Previous experience as a Team Leader/ Senior Support Worker within social care setting
  • Knowledge and commitment regarding Equal Opportunities
  • Knowledge of the regulatory frameworks
  • Confident IT user

Industry-leading recognition

  • Colleague Lotto – giving everyone the opportunity to win great cash prizes.
  • Prize winning Scratch cards aligned with values in action!
  • We recognise our Colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
  • Loyalty Scheme recognising colleagues at work anniversaries.

Social Wellbeing

  • Award-winning App for news and info.
  • Internal social media.
  • Team communities.

 Financial Wellbeing

  • Discounts include high street, supermarkets, flash sales, gym memberships and more.
  • Blue Light discount programme, funded by us.
  • Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
  • Government mileage rates if you need to travel.

Emotional Wellbeing

*       Free confidential Employee Assistance Programme with qualified counsellors

  • Free wellbeing App.
  • Practical advice covering things like consumer rights, anxiety, childcare and more.

Training and development to reach your potential.

*       Learning journey that grows with you to reach care worker standards.

*       Specialist skills training including Autism, Dementia and Mental Health

*       Career pathways that include flexible apprenticeships and nationally recognised qualifications


5 more reasons to work with ivolve…


1.     Our people are fabulous. We take pride and pleasure in helping others to flourish.

2.     There’s a great energy across the business and a strong sense of teamwork.

3.     Very few jobs have such an impact on people’s lives – we bring joy to people every day.

4.     We have a proud history, we’re a big organisation of over 4,000 colleagues supporting around 1,300 people.

5.     We build and nourish relationships with the people we support.