Location: Cardiff, CF24 2NT

Shifts: 37.5 hours per week, Monday - Friday 8am-4pm or 9am-5pm

Pay Rate: £12.60 - £12.90 per hour

Your new role at Ivolve is calling you! 

We would like to invite you to join our amazing team of professionals in Cardiff a 29-bed nursing home. Working alongside the admin lead support the management team, and keep things running smoothly day to day — from rotas and systems to welcoming visitors and supporting staff. Full training is provided, but experience in admin or customer service would be a big plus.

What is required: 

• Welcome visitors at reception, answer phone calls, respond to inquiries, and manage incoming/outgoing correspondence.
• Maintain accurate records for residents, staff, and operations (admissions, discharges, care plans, MAR/documentation, incident logs).
• Coordinate daily operations: bed management, room allocations, activities scheduling, transport arrangements, and supplier orders.
• Support safeguarding and compliance: assist with DBS checks, training records, audits, incident reporting, and regulatory paperwork; ensure data protection and confidentiality.
• Financial administration: process invoices, manage petty cash, assist with payroll data input and supplier payments as directed.
• HR support: onboarding of new staff, inductions, timesheet collection, and attendance tracking.
• Liaise with external professionals (GPs, district nurses, social workers) and agencies as required.

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Why choose us? 

We are proud to be recognised as one of the  ‘The Sunday Times Best Places to Work 2024 & 2025’, and we believe our colleagues deserve more than just pay.

Our rewards and benefits include: 

• Access to our exclusive ivolve extra discounts platform
• Your birthday off following a qualifying period
• Weekly lotto draws winning cash prizes
• Scratch card prizes for reward and recognition
• Flexible working patterns and options
• Development opportunities through our internally run academies
• External development opportunities
• Yearly colleague awards and recognition events
• Salary advance scheme (after a qualifying period)

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