Location: St Gwynllyw, Ringwood House, Newport, NP19 9ED

Shifts: 37.5 hours per week

Salary: £23,850- £26,000

Sponsorship: We do not provide sponsorship for this role

About Us 

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

Through our Complex Care services, we support people’s interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them strive every day.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024 and 2025!’

Your Responsibilities The main skills and experience and attributes for this role

*         Positive communication with service managers, meeting with them regularly to understand their priorities and to outline progress with works currently being undertaken and those planned.

*         Ensure great standards and that all services are maintained to a high standard. Working independently or alongside your team complete general maintenance, decoration and grounds maintenance activities that are from time to time required, including minor electrical and plumbing works.

*         Liaise and support the project team as required.

*         All work is completed safely and that the process for Risk assessments is followed.at all times.

*         Maintain the CAFM system updated with activity completed each day.

*         Coordinate and allocate reactive and planned maintenance activity.

*         Oversee the works undertaken by both your own works  and external contractors, ensuring safe working and excellent quality.

*         Support the statutory compliance program administered by the Property Support Hub, meeting contractors and service managers to resolve significant issues.

*         Seek technical or specialist support where required, to ensure that works are conducted in conjunction with statutory standards and best practice.

*         Support energy reduction activity.

*         Be willing to provide out of hours cover through an on-call rota.

*         Keep up to date with company policies and procedures.

*         Make judgements and escalate when maintenance activity, or a particular situation has arisen that requires the attention of a more appropriate person.

Skills and experience:

*   Previous experience of working in maintenance , or similar.

*   Excellent communication skills.

*   Ability to prioritise effectively.

*   Good technical knowledge and understanding of when and how to seek specialist expertise.

*   Confident IT user.

*   Satisfactory enhanced DBS check.

Attributes:

*    Energy

*    Empathy

*    Team player

*    Ability to work independently.

*    Initiative-taking and flexible

*    Passion to make a difference

How we support you

• We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension.
• Specialist skills training, apprenticeships, and nationally recognised qualifications.
• Recognition with cash prize lotto, scratch cards and Heroes.
• Discounts include supermarkets, flash sales and more
• Salary Finance for lower-cost loans and to save for special occasions
• 45p per mile if you need to travel
• Free confidential Employee Assistance programme

Industry-leading recognition

• Colleague Lotto – Giving everyone the opportunity to win great cash prizes.
• Additional Day’s Leave for your Birthday
• Prize winning scratch cards - aligned with values in action!
• We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards.
• Loyalty Scheme recognising colleagues at work anniversaries.

Financial wellbeing

• Discounts include high street, supermarkets, flash sales, gym memberships and more.
• Blue Light discount programme – funded by us.
• Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
• Government mileage rates if you need to travel

Emotional wellbeing

• Free confidential Employee Assistance programme with qualified counsellors
• Free wellbeing App
• Practical advice covering things like consumer rights, anxiety, childcare and more

Social wellbeing

• Award-winning App for news and info
• Internal social media & Team Communities

What’s next?

Want to find out how your life and the lives of others can flourish? Click apply, attach your CV and we’ll be in touch to arrange an interview.