Job Title: Receptionist & Office Supervisor

Location: Chesterfield, Derbyshire S41

Salary: Dependant on experience

Hours: 37.5 hours per week, 9am - 5pm

Office based

Who We Are

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives.  Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

We're very proud to be recognised as one of the best organisations to work in by  ‘The Sunday Times Best Places to Work 2024 & 2025'.

Our Values

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, you’ll embody our values in action and inspire and motivate your teams them to do the same.

The role

We have an exiting opportunity to join our team at our Head Office in Chesterfield. A personable, highly organised, and professional individual, with a warm, welcoming manner and excellent communication skills, you will be at the heart of the office- keeping everything running smoothly and creating a fantastic first impression for everyone who visits or calls. 

Responsibilities include:

Reception

• Greeting visitors and team members in a friendly and professional manner, signing them in / supplying with visitor’s badges.
• Answer and direct phone calls, take messages, and provide information as needed.
• Manage the reception area, ensuring it's organised and presentable at all times.
• Ensuring that Head Office is presentable and welcoming for colleagues and visitors.
• Dealing with post, incoming and outgoing, franking, arranging couriers.
• Managing the Reception inbox and redirecting emails as appropriate.
• Dealing with deliveries and working with AECOM Reception to ensure that these are collected promptly.
• Reporting weekly visitors and fire marshals to AECOM.
• Ordering buffet lunches.
• Book hotels for Senior Management when visiting head office for meetings.
• Booking parking spaces for visitors.
• Manage the internal phone directory ensuring that this is accurate and up to date for all regions and central operations.
• Handling staff parking permits / scratch cards.
• Booking meeting rooms at Head Office and our other sites.

Office Supervisor duties

• Deputising for the Office Manager and assisting with the dealing with day to day running of Head Office.
• Programming entry fobs and updating records and ordering car parking passes for new starters and returning them for leavers.
• Mailing out ID cards to new starters.
• Reporting any issues in Head Office to the relevant department, for example facilities, and ensuring that these are dealt with and any repairs completed.
• Monitor and replenish stationery, janitorial, cleaning and kitchen supplies, working with our external vendors.
• Daily maintenance of the coffee machine, cleaning and flushing, refilling and ordering supplies.
• Maintain and update the Royal Court seating plan.

Administrative support to the Executive Assistant & Office Manager

Provide the Executive Assistant to the CEO with ad-hoc admin tasks as and when required including but not limited to:

• Venue searching
• Project support
• Updating the company structure chart
• Arranging gifts for staff

Cross functional administration support

• Monitor the references inbox and provide support to the People Team with completing a minimum number of references on a daily basis.
• Supporting other functions with ad-hoc admin tasks as and when required.

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension. Free parking, your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

In addition, we also offer the following:

• Industry-leading recognition
• Social, financial and emotional wellbeing
• Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

INDF