House Lead ( Newport)

Posted 20 October 2025
Salary £12.90 per hour
LocationNewport
Business Area Operational Leaders
Reference056517
Closing Date 12 December 2025

Job description

Location:  Newport, NP19 9BY

Shifts: Full time hours 37 hours per week

Pay Rate: £12.90 per hour

Sponsorship: This service does not provide support for visa sponsorship

 

About Us 

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity. Through our Residential, Supported Living and Complex Care services, we support people’s interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them Strive every day. We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024 and 2025!’

 Do you have a Health and Social Care Level 3 qualification and are looking for a new challenge? The Hollies are excited to advertise for a House Lead at our supported living home in Newport. Ivolve provide high quality services for people aged 18 years + who have complex needs associated with mental illness, learning disabilities, challenging behaviour and dementia. This is an exciting time to join our fantastic team, so if you have the desire to succeed and you are patient, kind and compassionate - what are you waiting for!

 

The Role

 

As the House Lead you will support the Registered Manager in the day to day running of the home. You will be responsible for:

  • Supervising the delivery of high standards of care
  • Undertaking and overseeing the supervision of Staff with assistance from key staff
  • Overseeing the day-to-day running of the home and guiding the team through any issues that running a home may bring whilst also dealing with external agencies who interact with the Homes
  • Checking the performance of the care teams and stepping in to teach, coach and guide where necessary
  • Complying with all regulatory and legislative requirements at all times
  • Maintaining clinical standards, auditing care plans and medication documentation with the assistance of the Senior Nursing Team
  • Supporting with recruitment, staff training and development
  • Managing staffing levels
  • Delivering hands on personal care in a teaching and training role
  • Carrying out pre-admission assessments
  • Liaising with MDT

Requirements

  • Experience working with adults with learning difficulties, complex needs or challenging behaviour.
  • Proven managerial experience in a similar care environment.
  • The ability to motivate your team, as well as yourself, and be able to demonstrate your enthusiasm for the job.
  • Candidates must be reliable and professional and be able to demonstrate patience, kindness, compassion and have a true desire to learn and develop.
  • QCF level 3 in Health and Social Care is essential to this role. QCF level 5 is desirable, however full training and support will be provided to support the successful candidate to obtain this qualification if they do not already hold it.
  • You must hold a UK driving license
  • We require full flexibility to support when needed

Why choose us

 

We are here to support people who live with us, people choose us because of the experiences we create. We build and nourish relationships with the people we care for and support, their families and friends and health and social care professionals. We take pride and pleasure in helping others, provide high-quality services.  

 

Our Support  

 

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

 

In addition, we also offer the following:

 

  • Industry-leading recognition

  • Social, financial and emotional wellbeing

  • Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

 

INDOTHER