Job Title: Regional Business Administrator
Location: Chesterfield, S41 7SL
Shifts: Full-time, 37.5 hours/week
Salary: Dependent on experience
Requirement: Care sector experience essential

Who We Are

We’re one of the UK’s largest adult social care providers, delivering dynamic, person-centred support to help people live fulfilling lives. Recognised by The Sunday Times Best Places to Work 2024, we’re passionate, energetic, and committed to making a difference.

Our Values

Our values shape our culture and actions. We expect all colleagues to be passionate, kind, and resilient. As a leader, you’ll model these values and inspire your team to do the same.

Role Overview

You’ll support Operational Directors and teams by managing enquiries and administrative tasks to ensure smooth day-to-day operations across Quality, People, and Finance.

Key Responsibilities

• Maintain internal systems (Sona, Nourish, People XD); generate reports as needed
• Complete contract monitoring, compliance updates, and stakeholder reporting
• Collate ESG data for internal and external reporting
• Manage regional inboxes and redirect queries
• Monitor internal/external reports and follow up on outstanding actions
• Oversee bank staff: training, welfare, and service allocation
• Manage mobility vehicles: MOTs, servicing, and system checks
• Handle data archiving per GDPR and retention policies
• Complete driver declarations and DVLA checks
• Coordinate supplies for regional offices and supported living services
• Track hospital admissions, raise notifications, and flag concerns
• Support appraisal compliance and escalate issues
• Schedule and support annual reviews for people we support
• Perform other administrative tasks as needed

Skills & Experience

• Reliable, punctual, and able to travel
• Team player with a positive attitude
• Office admin and systems experience
• Strong communication, organisation, and IT skills (Outlook, Word, Excel)
• Detail-oriented and able to prioritise tasks

Our Support

We offer more than just pay:

• 25 days annual leave + bank holidays
• Birthday off (after 1 year)
• £300 refer-a-friend bonus
• Industry-leading recognition
• Wellbeing support
• Training and development opportunities

INDF